Frequently Asked Questions (FAQ)
Q1: How does receipt scanning work? Is my receipt uploaded to the cloud?
No! Bill Splitter is completely offline-first. OCR text recognition and receipt item parsing run 100% locally on your iPhone using Apple Vision framework and on-device Foundation Models. Your receipts, line items, and prices never leave your device.
Q2: How do I cancel or manage my Pro subscription?
You can easily manage your subscription through iOS Settings:
- Open the Settings app on your iPhone.
- Tap your Name / Apple ID at the top.
- Tap Subscriptions.
- Select Bill Splitter and choose Cancel Subscription.
Q3: How do I restore my Pro membership on a new or second iPhone?
Open Bill Splitter, tap Settings, and tap "Restore Purchases" (or open the Paywall sheet and tap "Restore Purchases" at the bottom). As long as your device is signed into the same Apple ID used to make the purchase, your Pro access will restore immediately.
Q4: How do Smart Reminders and Debt Nudges work?
In Settings, enable "Daily Payment Reminder". The app will schedule local notifications in the morning and evening to check if you have outstanding dining shares. Once all participants have settled up, reminders will automatically stay silent.
Q5: How do I request a refund?
Because all transactions are processed securely by Apple, developers do not possess access to your payment accounts. You can request a refund directly from Apple via reportaproblem.apple.com.
Get in Touch
Need assistance with a specific receipt, experiencing a bug, or want to suggest a new feature? Our support team is here to help!
✉️ Contact Support by Email